OPINIONS & INSIGHTS

What if creative briefs started with emotions, not deliverables?

Wes Hester
What If
April 11, 2025

What would happen if strategy led with empathy instead of objectives? This post explores how rethinking creative briefs through a human lens can unlock better work—and better outcomes.

Most creative briefs start with deliverables, deadlines, and target audiences. But what if they didn’t? What if they started with how we want people to feel—not just what we want them to do? That simple reframe could change how we approach creative problem-solving altogether.

Deliverables Aren’t the Whole Story

Traditional briefs often jump straight into what’s needed: a campaign, a landing page, an ad. But when we lead with execution, we risk missing the emotional undercurrent that actually moves people. Great creative doesn’t just check boxes—it connects.

Lead with Emotion, Then Build Around It

Traditional briefs often jump straight into what’s needed: a campaign, a landing page, an ad. But when we lead with execution, we risk missing the emotional undercurrent that actually moves people. Great creative doesn’t just check boxes—it connects.

Here are a few “emotion-first” prompts to try in your next brief:

  • What emotional state are we trying to shift from and to?
  • How should the audience feel before they take action?
  • What does success feel like—not just look like?

Conclusion

So, what if we rewrote the rules? What if we treated emotions not as afterthoughts, but as the starting line? Creative briefs might just become creative invitations—and the work that follows could be more human, more honest, and more effective.

What are your thoughts?

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